Messaging and Announcements Overview

This article details the differences between the different messaging types available for your centre to utilise within Kangarootime: Announcements, Account Messaging, Bulletin Board Messaging, and Student Messaging. 

Table of Contents

• Announcements (under Engagement > Messaging > Announcements)
• Account Messaging (under Engagement > Messaging > Accounts)
• Bulletin Boards
• Student Messaging

Announcements (under Engagement > Messaging > Announcements)

• Centres can send a blast announcement to the whole centre.

• Cannot yet select a single account or groups of accounts or a class

• Parents cannot reply. Goes from KT to the parent app - to all primary contacts and any contacts with messaging authorisations.

• Live, not delayed.

• Images and attachments can be used.

• Use this one if you do not want replies

• Can use live links to link a website (policies if they are stored online)

• Can be turned off

• Employee permissions linked

For more information on Announcements, please see Messaging through Kangarootime. 

Account messaging (under Engagement > Messaging > Accounts)

• Similar to announcements except the parent can reply

• Can message individual accounts, goes to parent app

• Live, not delayed

• Use this one if you want the parent to reply

• Could be used in place of Kiosk messaging

• Can attach things to the messages

• Can use live links to link a website

• Can be turned off

• Employee permissions linked

For more information on Account Messaging, please see Messaging through Kangarootime. 

Bulletin Boards

• Messages sent to educators in a single centre

• Use via point of care or via KT

• Can tag people in messages, that person gets a notification in PoC

• Whole centre can view all messages

• Can be used as reminders of meetings or when in a large centre reaching the other end of the centre

• Cannot attach anything

• Cannot use live links

• Is a live feed

• New Bulletin Board does nothing

• As an admin person with access to all centres I can see all centres messages clearer in KT console

• Can be turned off

• Employee permissions linked

For more information on Bulletin Boards, please see Bulletin Boards Feature Overview.

Student Messaging

• Direct to or from the guardian to the centre

• Follows the child - if the child moves room the new room will get the message

• Parent can initiate messages

• Can be turned off

• When employee acknowledges it shows as Staff acknowledged, not the person name

• Employee permissions linked

For more information on Student Messaging, please see Student Messaging from the Classroom.