Requesting Contract Update & Form Update Details from Families

Kangarootime allows you to request that existing families update their contracts for the next year via email. Additionally, our software provides the functionality to request that families update their enrolment form details via email. Below, we'll walk through the steps of both functionalities.

Please note: The Request Contract Update feature will allow families to update their enrolled days at the centre.
The Request Form Update feature will allow families to complete (if the enrolment form has not yet been completed) or update the enrolment forms for their child/ren.

Table of Contents

Requesting contract update from families

Requesting enrolment form update from families

To Request Contract Update:

1. Select Enrolment
2. Select Management
3. Select the Families tab within this page
4. Select the account(s) you'd like to request re-enrolment from
   • Note that you can filter by centre(s), tag(s), and status (active vs. inactive)
5. Hover over the paper icons, and select the Request Contract Update icon
6. You will be prompted to
   a. choose if you also require the family to update their enrolment form at the same time, and
   b. allow the family to enrol in the same centre only, or allow the family to enrol in multiple centres within the business.
   Make a selection, and Send Requests
   • Parents will receive an email informing them that enrolment renewals and changes are being accepted

Don't see the Families tab within Enrolment > Management? Contact help@kangarootime.com to have this feature enabled.

To Request Enrolment Form Update:

1. Select Enrolment
2. Select Management
3. Select the Families tab within this page
4. Select the account(s) you'd like to request updated details from
   • Note that you can filter by centre(s), tag(s), and status (active vs. inactive)
5. Hover over the paper icons, and select the Request Form Update icon
6. Confirm this action by selecting Request Form Update
   • Parents will receive an email informing them that updated details are needed

Please email help@kangarootime.com with any questions.