Using Return Fee Reduction

This feature allows the Provider to return any CCS fee reductions that they have been unable to pass on to an individual.

From the Business Profile, select the Return Fee Reduction tab.

Select + Create.

You will need to provide:

• The child's enrolment ID
• Monday date of the week that you are returning the payment for
• The total amount of CCS that was received for that week
• The amount if any, of CCS that was passed on to the family.  If none was passed on, enter 0.00
• The amount of CCS not passed on to the family
• The reason for the return of fee reduction

Select Create.  After a successful submission, you are able to view the RFR on the screen.

Once CCSS have taken the reduction back, the family balance will reduce by that amount.

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