Applying a discount

Modified on Wed, 6 Mar at 1:06 AM

This article is to assist with applying a discount to an account. Ensure you have created discount templates first to be able to apply this to the account.
Please Note: To bring the staff gap discounts into alignment and compliance with the Minister's rules, when a child does not have any CCS Entitlement, a gap discount will not be created. If the child's CCS Entitlements are reinstated for that week, the system will then create their discount. This update is in effect from 29th January 2024 forward. It will not affect any discounts prior to this date.

Apply a Discount to an Account

Navigate to the account you wish to apply the discount too, and go to Billing Tab, then Discount Tab
Select + Apply Discount
Enter the start date the discount is to apply from, and an end date or select No end date- ongoing, select the discount to apply (only discounts created will be available), tick Applies to account name

Select Save

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