CCS COVID Gap Waiver

Modified on Wed, 6 Mar at 1:08 AM

This article is designed to assist with Gap Waiver for COVID Related Absences. 


Waiver the GAP

Navigate to Attendance in the menu, then select Attendance/Bookings from the drop down options.

Please note: This process can only occur successfully on sessions and payments that have been finalised and retrieved from CCSS.

There are 3 dots to the right of the class drop down, select the 3 dots and select Gap Fee Waiver

Change the date to view the week that you are applying credits for

*Please note that only children who have been marked as absent will appear in this screen*

You can Type in a child's name, you can filter by class or see all children with a recorded absent day

Select the day/s that you wish to apply the COVID Gap Fee Waiver for by ticking the box beside the date

Select Process

You will get a pop up confirmation box, select Confirm

The window will now display in red the dates that have Gap Waived

Select the X at the top right to exit the Gap Fee Waiver

This will create a transaction for the date of the absence that has been waived.

View the Transactions

Go to Transactions under the Billing menu

Change the Type to Session Gap Waiver

Change the date range to show the period the Gap was Waived for

Transactions will display

Parent View

The parent can see this on their statements

The Waiver will appear as a Summary of adjustment as they are added in arrears

It is also displayed day by day on the Account Transactions on the statement

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